Be THE brand AI recommends
Online reputation has never been more important: When your potential customers ask ChatGPT, AI Mode, or Claude for recommendations, they aren't scrolling through pages of blue links; they are getting a single, definitive answer.
LLMs don't just index the web; they synthesize sentiment, authority, and trust.
If your digital footprint is skewed by negative reviews and unaddressed concerns, the AI won't just rank you lower, it will quietly omit you entirely.
Traditional SEO was about matching keywords. LLM optimization is about algorithmic LLM consensus.
Your customers perceive your brand through the AI-generated summary
~90% of branded (navigational) queries may now trigger an AI Overview in Google. This AI-generated summary of your online reputation may drive 1-second buying decisions.
Will yours trigger conversions or an immediate ``no``?
Unless you start managing your organic search and LLM reputation now, those buying decisions are outside of your control!
Take control of your brand's digital footprint & sentiment
The Smarty Marketing Team starts with a detailed ``LLM consensus`` audit to define which attributes AI associates with your brand and how they differ from your competitors. We will identify which important attributes are missing and start developing a cross-channel roadmap to have those included in your digital footprint.
We will also identify which negative attributes may be hurting your brand's AI visibility and develop a strategy for how those should be addressed across all brand channels.
By analyzing and monitoring your LLM reputation, amplifying authentic positive sentiment, and addressing current pain points, we ensure that when a customer asks the ultimate question, your brand isn't just an option; it's the only answer.
OWN your brand's LLM narrative
Online reputation used to be about the top 10 blue links ranking for your brand name. Now it is up to ChatGPT, Claude, AI Mode, and other AI platforms discovering, retrieving, and synthesizing information about your company.
An AI agent does not interpret your brand's reputation one article at a time. It sees patterns.
It is no longer about what's immediately visible to your customer when they Google your name. It's the overall narrative around your company.
The ongoing LLM reputation strategy means building workflows to identify what should be amplified and strengthened, what should be clarified or countered, and what should be created and updated.
Smarty Marketing: LLM reputation and sentiment management you can trust.
No shortcuts, no risks. We turn your brand into an entity ChatGPT trusts
Fix your LLM reputation to build better AI visibility
Get recommended by ChatGPT, Google AI Overviews, Claude, and other LLMs by building stronger reputation
FAQ: Manage Your Brand's LLM Reputation and Sentiment
How long does it take to fix my business reputation in AI answers?
The average is 6 months for the LLM reputation to become more balanced. It is not going to be 100% positive (no business is perfect), but we expect to see a meaningful shift and steady improvements.
For how long should I invest in LLM reputation?
Reputation management is an ongoing project. The work doesn’t stop once improvements are made; maintaining a strong reputation requires continued effort. But we will train your in-house team on what to do and how to do it!
Do I have to do Reddit marketing for LLM reputation?
Not every business has to be on Reddit. We will only recommend Reddit if it comes up in our research as one of the influential channels.
Which channels will be used to fix my LLM reputation and sentiment?
We don’t have a set list of channels we recommend to every client. Every strategy is unique and custom, based on the niche, business model, specific roadblocks, current positioning and visibility, etc. Your specific strategy will be shaped by careful research.